Refund policy
Returns & Refunds
Purchases made through the official LOVE&LOVE Store on Amazon are subject to Amazon’s applicable return and refund policies.
To request a return, refund, or replacement:
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Sign in to your Amazon account.
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Go to Your Orders.
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Find your LOVE&LOVE order.
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Select Return or Replace Items and follow the instructions provided by Amazon.
Return eligibility, return shipping costs, refund timing, and replacement options are determined by Amazon based on the order and reason for return.
For product questions, warranty assistance, or help locating your order, please contact us at info@lovelovejewels.com. Please note that LOVE&LOVE cannot directly issue refunds for purchases processed through Amazon.